To log in to the Member Portal application:

1. Enter your account number as shown on your bill or enter your user id. If you do not know either, please select the Forgot Password link to reset your credentials or contact your utility for assistance.

   The sample format of your account number is 00000000-000.

2. Enter your Password in the Password field.

• Upon successful login, user will be navigated to the Account Overview screen.

• If you have not previously logged in, you will be prompted to change password screen.

• If you have forgotten your password, click Forgot Password to receive a password reset link e-mailed to you.